Privacy Policy

1. Introduction

Ludhiana Property Deals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (phone, email, address)
• Property preferences and requirements
• Financial information for transactions
• Identity verification documents
• Communication preferences

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website information
• Cookies and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing real estate services and property listings
• Processing property inquiries and requests
• Communicating with you about properties and services
• Improving our website and services
• Legal compliance and regulatory requirements
• Marketing and promotional activities (with consent)
• Customer support and service delivery

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: With trusted third-party service providers
• Legal requirements: When required by law or legal process
• Business transfers: In connection with business mergers or acquisitions
• Safety and security: To protect our rights and prevent fraud

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers and data centers
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for data processing

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Retention periods vary based on:

• The type of information collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Business needs and operational requirements

9. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Complaints

If you have concerns about our data practices, you may file a complaint with the appropriate data protection authority in your jurisdiction. We will cooperate with any investigation and address any concerns promptly.